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For international service: 3 months since accepting inquiry.
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For domestic service: 2 months since accepting inquiry.ī. One (01) month since date item was delivered to the recipient for damage, postage and related inquiriesĪ. Six (06) months since the ending date of transit time of item for loss, delay against the published transit time in case the transit time is not published, the period wil be calculated from acceptance time.ī. When saved time is out according to Vietnam Post’s regulation.Ī. Right after items are delivered 2 times unsuccessfully or customers don’t come to post office to receive items although invitations are sent 2 times. Return service: registered mail which is delivered unsuccessfully will be returned to sender according to receipt.Ĭustomer can choose returned time and ways as follows: Each box is provided with private number and used by one customer. Private box: Private boxes can be hired by customers at service points to receive items. Poste restante: Recipients are informed to receive items at service points. Delivery on recipients’ requirements: Places, ways and delivery time are changed on recipients’ requirement. Co-checking delivery: Post checks the quantity of items or checks content of items in detail when accepting and delivering sending handovered reports or handovered receipts to senders. Advice of delivery SMS/Email: Post sends SMS/Email to phone/ email provided by sender to inform delivery result. Advice of delivery: Post delivers advice of delivery or acceptance form of customers to sender. This service isn’t applied to leaders of Party or local and central authorities. Delivery to addresses in person: Post delivers items to addresses in person. Paid on delivery: Post delivers itmes and collects additional charges according to contracts signed with recipients/senders. This service applies only to Registered mails that not running out of end to end and not confiscated or destroyed in accordance with the law. The postal items may be sent to recipient / address other than the recipient / address shown on the postal items. Correct recipient’s name and address service
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Withdrawal of items: Post stops transporting and delivering items and returns items to sender, applied for registered service in case of not finish end-to-end time and not being confiscated or destroyed accrording to legal regulations.į. Insured service: Post compensates customers based on listed value when accepting items in case of loss or damage by Post’ fault.Į. Cash on delivery: Post accepts to transport and delivery items from senders, collects money from recipients and pays money back for senders by cash or remittance.ĭ. Packing: Post provides customers with packing according to customers’ requirements.Ĭ. Acceptace at addresses of customers: Post accepts items at addresses of customers according to customers’ proposal or contract signed between two sides.ī.
Registered airmail time plus#
In case of rolling, the length plus 2 times of diameter is 170 mm, the biggest dimension is not smaller than 100 mmĪ. Minimum: One side is not smaller than 90 mm x 140 mm, with 2 mm error. In case of rolling, the length plus 2 times of diameter is 1040 mm, but not exceed 900 mm, with 2 mm error. Maximum: Sum of length, width and height is 900 mm, the maximum of each doesn’t exceed 600 mm, with 2 mm error. In case of rolling, the length plus 2 times of diameter is 1040 mm, but not exceed 900 mm. Maximum: Sum of length, width and height is 900 mm, not exceed 600 mm of each, with 2 mm error. The minimum ratio between length and width is about 1,4. Minimum: 90 mm x 140 mm, with 2 mm error Maximum: 165 mm x 245 mm, with 2 mm error. Items are delivered to recipients’ addresses items are provided private numbers for customers to track and trace their items through Vietnam Post website.